Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

2020 software problems

Dale8460
Level 1

I can not access the 2020 software at all. Lacerte says the path is not valid. I have not changed anything.  Anyone else having this problem? 

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

2 Comments 2
LRisenhoover
Level 1

We had this issue last week.  When we looked at the Lacerte/20tax/setup20 folder it was empty.  We went online to Lacerte and redownloaded the installation files and then we were able to open Lacerte.

George4Tacks
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... the websetup with FORCE in this tool fixes almost everything. 


Answers are easy. Questions are hard!