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Steffan
Level 4
September 30, 2023

Missing Data in SubClient Tables with latest SDK (418)

  • September 30, 2023
  • 2 replies
  • 23 views

Hello,

With the latest two SDK releases 417 and 418, there seems to be issues with accessing the new SubClient tables. For example:

 

2022 - Individual

-Detail-SubClientInfo - this table returns no rows

-Detail-SubClientStateInfo - this table returns no rows

 

2021 has a different issue:

2021 - Individual

-Detail-SubClientInfo - error: table or view not found

-Detail-SubClientStateInfo - this table returns no rows

 

Is anyone else experiencing these same issues?

    2 replies

    Level 2
    September 30, 2023

    Hi Steffan

    Can you try with a new TaxReturn and confirm if issue is persisting? if not then 417 might have caused the issue for the TaxReturns that you're seeing 0 SubClients and SubClientStates.

    Level 3
    October 1, 2023

    If you connect between tax year (2021 and 2022) can you pls try close your application and try and that should work for you. 

    John Samuel