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Level 3
March 1, 2024

Another annoyance

  • March 1, 2024
  • 2 replies
  • 18 views

Attempted ODBC access through Excel.  The Lacerte login popup was behind the Excel window which was not more than 50% of my screen.  All other windows were minimized.  Took me several minutes to figure this out.  How does Intuit get away with such bad user-interface in this day and age?

    2 replies

    Steffan
    Level 4
    March 2, 2024

    I have worked around this annoying design by using a script to automatically pull the login windows to the foreground and make them always-on-top. I can share the code if it would help you...

    Level 3
    March 2, 2024

    I feel your pain on this. The internally developed workpapers show 5 years of comparative history, but to pull that history it has to query 5 years of Lacerte information, and you have to log in for each year.

    If you are logged into Lacerte, then the SDK should use that login to authorize SDK work in my opinion.

    Level 6
    March 2, 2024

    @TGDonovan: note that you need to connect to EACH YEAR & MODULE combination with a separate ODBC link anyhow, so every time you want to look at 22ind vs 23ind, you need to login again.
      Also note, however, that they made the timeout on the ODBC SDK quite a bit longer than the regular program; I think it may well be 23:59:59 (essentially you get "one full day").

    But if you leave your external consolidation program running, and go back to it three hours later to say "okay, show me ThatClientThere from 2019 to 2023", it should pop right up.



    Robert Kirk
    LTUGtools

    Level 6
    March 2, 2024

    It depends entirely on the pop-up (which one you are seeing), and varies from program to program and even within programs.
      Some of them are "centered to the screen" (like Lacerte sign-in).
      Others are "centered to the PARENT PROGRAM" (so if Lacerte pops up a sub-window).

    Personally, I would rather that all pop-ups were done as "to somewhere that the DESKTOP IS VISIBLE" by default.  i.e. "there is nothing else in front of NOR BEHIND the pop-up, so we can bloody well see it."



    Robert