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MaryAnne2
Level 2
February 17, 2020
Question

taxpayer can not open e-organizer

  • February 17, 2020
  • 2 replies
  • 0 views

When taxpayer tries to open the e-organizer she is receiving an error the administrator is blocking it. 

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2 replies

A
Amajane285
Level 4
February 17, 2020

Hi Mary Anne-  We tell our clients "A Security Warning dialog box may appear. If so, click More Info and hit RUN ANYWAY. "  Your client may have to click an arrow '>' instead of the words More Info.  

    T
    tmcelmurry
    Level 2
    February 17, 2020

    This may be in part to the issues that Intuit is experiencing today in regards to ProConnect and their other authenication services.

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