Skip to main content
Level 2
February 14, 2020
Solved

Lacerte clpack

  • February 14, 2020
  • 1 reply
  • 7 views

When I try to run 19clpack on the individual or S-Corp module I get the following message:

The datapath:    xxxxxxxxx is being accessed by another user. Please try again later.

There is no one else using the file path. I restarted all workstations and the server and checked the open files on the server. The only use accessing the path is the one that is running 19clpack.

It seem really dumb to have the user trying to run the utility lock out the utility. So I am sure there is something I am missing.

Anyone able to provide guidance on this?

This topic has been closed for replies.
Best answer by User_61

Ah clpack. Sadly I know of it.

Have you deleted the URN folder? Explicit details in link below 

This is key, follow Intuit's instructions - most importantly... * Before running CLPACK, we highly recommend making a backup of your client database. *

https://proconnect.intuit.com/community/help-articles/help/clpack-running-the-lacerte-client-database-repair-utility/00/4780

1 reply

User_61
User_61Answer
Level 7
February 14, 2020

Ah clpack. Sadly I know of it.

Have you deleted the URN folder? Explicit details in link below 

This is key, follow Intuit's instructions - most importantly... * Before running CLPACK, we highly recommend making a backup of your client database. *

https://proconnect.intuit.com/community/help-articles/help/clpack-running-the-lacerte-client-database-repair-utility/00/4780

♫ faint buzzing noise ♪