Level 3

Solved

Critical diagnostic

Forum|Forum|5 years ago
January 27, 2021
3 replies
33 views

With every return I prepare, I'm getting a critical diagnostic that states "direct deposit of refund is disallowed because the return is being filed after November 30, 2020". Why am I getting this when obviously all 2020 returns are going to be filed after that date? Anyone else running in to this?

Lacerte Tax

This topic has been closed for replies.

Best answer by IntuitBettyJo

Good Morning All,

I was unaware that this diagnostic was being populated in the 2020 Tax Program, and see how my response was lacking information. I will make sure this gets addressed asap.

Thanks!
Betty Jo

Update -

For TY20 - This has been corrected on the program update 41.0127, please update to latest version and this will resolve the issue and diagnostic will no longer trigger.

Cheers!
Betty Jo

IntuitBettyJo

Community Manager

Hi there,

You can find your answer for most questions on critical diagnostics in our Find My Diagnostic Center.

Here is the solution you are looking for: https://proconnect.intuit.com/community/lacerte-diagnostics/46723/ta-p/102117

Cheers!
Betty Jo

Betty Jo

abctax55

Level 15

@Taxmaster

There are about a dozen posts on it.... try checking a few of them out.

HumanKind... Be Both

IRonMaN

Level 15

@IntuitBettyJo - That is a swell answer, but I'm pretty sure all 2020 returns are going to be filed after November 30, 2020. Is Intuit not aware of the 5 bazillion posts that have shown up here about that issue?

Slava Ukraini!

sjrcpa

Level 15

Or does Intuit just not care?

The more I know the more I don’t know.

qbteachmt

Level 15

"With every return I prepare"

I'm just guessing, of course, that you prepared and then tried to E-file them, too. All over the forum, the news, and even at the top of this web page you are told e-filing doesn't open until Feb 12th.

Intuit doesn't seem to have updated the program to know it should be considering if a 2020 form has been filed before November 30, 2021.

Don't yell at us; we're volunteers

T

TaxmasterAuthor

Level 3

No, I have not tried to file them - well aware that filing isn't open yet. This just shows up when I check diagnosis.

qbteachmt

Level 15

"This just shows up when I check diagnosis."

The recommendation is to keep waiting, because the program isn't fully updated, yet.

Don't yell at us; we're volunteers

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