NYS e-file

[Stephan Z]

I understand that there is a delay with NYS for being e-file ready.  Can't you allow me to at least print the

NYS return so that i can provide it to the client?  I now have a backlog of returns that i will have to go back and print in addition to sorting out the e-file.  Now that the availability date has been pushed back to  2/5, that is too many days and too much extra work!  Regards, Stephan Z

[natcpa1]

I am also having the same issue. Pro Series Professional isn't even allowing me to print the NYS return to give the client a complete set. 

Why are NYS forms not ready until 2/5/2026? 

[violajr]

This is total ridiculous.  The forms are ready to efile but we can not print them.  Lets your act together Intuit.  I have clients that want to file their returns but since we can not print them yet the can not review the returns.  What good is efileing if we can not print.

The date keeps moving out for NYS was Jan 26 then 29, 31 and now Feb 5.

[tkarris]

It's not NYS holding this up. I just talked to someone that uses TaxAct and they have been e-filing for days with no problem

[kbs162]

I used ProSeries for many many years i.e. greater then 25 to do both personal and business returns but about 5  years ago I migrated all of the business returns to Drake because ProSeries prices were getting ridiculous.  Since I purchase the complete Drake package each year (which is way less than ProSeries wants for just the 1065/1120 package) I tried a couple of personal returns on it for clients who are in a hurry to get their returns filed bcause they are leaving for warmer climates.  I got them e-filed on the 26th with absolutely no problems.  Needless to say this is my last year for ProSeries.  And, I am now starting to use Drake accounting this year so goodbye Quickbooks also.. 

[taxman42]

Yeah. This is BS. I wonder if turbotax can effile NY? Have to keep rescheduling clients and some are going else where. This is unbelievable.... Costing me clients and money by these delays.

[tkarris]

Was it easy to migrate all client's info to Drake? I also heard Tax Act was very good.

[kbs162]

It was not bad when I migrated all of my business returns a few years ago.  The Drake program highlights the items that need to be checked/verified so it was just a matter of taking care of that.  I have done about 10 personal returns this year because the clients were in a hurry and it worked fine, but these were simple returns   I am going to do the mass migration during the summer.  I am actually going to migrate some of my more involved returns from 2024 to 2025 and redo the 2025 on Drake to make sure I get all the little nuances and input kinks worked out during the summer months.

[shf1957]

Are we sure it's not New York State that has not approved their own program?   I looked on the web and ProSeries is a qualified provider!    

[shf1957]

I believe it's on NYS's end of it... 

[tkarris]

I spoke to an accountant that uses TaxAct. She has filed over 26 returns already, came back acknowledged. This problem seems to be that we just can't print NYS at all. 
I think we can efile, but without a copy for the client to review, that would be a bad idea. 

[tkarris]

It's not. This is within Pro Series and they certainly charge us a lot of money to have a glitch like this. This has to do with form TR-579 which hasn't changed in years. I can't see a reason for this hold up. 
I am completely backed up now, and I will have to do a ton of work to figure all this out when they are finally ready to let us print. 

[taxman42]

H&R Block and Jackson Hewitt are efiling NY returns. 

[tkarris]

Tax Act is also

[kritter23]

ProConnect, another Intuit product, is able to print and e-file NY returns. Not sure where the disconnect is. It makes me think ProSeries is at the bottom of their pecking order.

[tkarris]

I just called and complained again. They still insist it's NYS that's holding things up. There is literally no work about on this. We simply can't print NYS at all. 
I think everyone should take a few minutes and call and complain to Intuit about this. Squeaky wheels might get heard. 

[tkarris]

BTW, it seems to be just NY. I scanned through forms availability and looks like most if not all other states were finalized. 

[taxman42]

what's the number you called? I tried and couldn't find anyone to talk to.

[BobKamman]

They can sympathize with the value of your business declining because of production delays.  Same thing is happening to them. 

[kbs162]

The more I ponder this situation I get more upset BUT I wonder if this is Intuit's way for pushing customers to go to the online ProConnect.  They have got rid of desktop Quickbooks thereby forcing customers to use the online version which is a virtual POS and it looks like they are trying to do the same thing with ProSeries now.  There was a comment on here stating that the ProConnect product is allowing return printing and e-filing.

[BobKamman]

The NYS Department of Taxation and Finance has a web page showing what software is approved.  Some programs (like TaxAct and Drake) are approved for 2025. Others are not:

 https://www.tax.ny.gov/pit/efile/homepc.htm 

So when Intuit says "the problem is with NYS," what they mean is "the problem is that NYS has not yet approved our software, and either we don't know why or we aren't going to tell you."

[tkarris]

800-434-6818 but they said sorry too bad. NY is not ready

[tkarris]

I found a work-around. A bit cumbersome, but in a pinch this might help.
Print federal only, then go to NY and print just IT-201 and then print each schedule till you print out everything you will e-file.
For the TR-579, print the prior year out, cross out all 2024 info, hand write in 2025 info for client to sign. 
This will work if client in in front of you to sign. 
E-filing is ok, it's the printing of the state return that's the problem, as far as I can see. 
I e-filed one return this way and so far NYS has received it, but hasn't acknowledged it yet, but they usually take a few days. The IRS already accepted the return.
Good luck, everyone.
BTW, there is a problem with non-cash contributions not generating form 8283 if non-cash totals are over $500 in the aggregate. However, if you have a donation of more than $500 to one organization, the form will print. 
Are we having fun yet? 

[kbs162]

Thank you, thank you, thank you

[lbones]

Been trying to do a work around for NYS all day.  Cannot print IT-2 for them and what we can print still has the watermark (Do not mail efile only)

[kbs162]

I am printing all the forms with the exception of the IT-2 since what I am printing is for the client copy only.  I have also gone to the NYS website, downloaded the TR 579-IT to editable PDF, and then entering the information so I can print it for the client to sign.  I know the forms are watermarked but since I am only using them for the client copy I doubt it matters.  The one form that I can not print that I need are the NYS Estimated Payment vouchers and I am not about to take the time to do them online manually.  Those returns will just have to wait until someone gets off their oversized butt and get the program working.

[violajr]

I notice that Intuit Lacerte has not been approved by NY for 2025.

[taxman42]

Intuit is definitely making us look very unprofessional. Very unhappy with support. They don't even have the decency to update us on what the problem is and who's at fault. Pathetic.... 

[IntuitKatie]

Thanks so much for the feedback. We will give this information to the right department. Our best resource we have is the forms availability page. We understand the frustration around waiting for final forms and appreciate your patience.

[violajr]

Katie,

The primary goal here is to allow us to print the forms so they can be provided to our clients for review and acceptance. Since these forms are approved for e-file, they are not being mailed to the state agency, which makes client copies essential.

We agree that applying a watermark to avoid confusion is a reasonable solution. However, completely disabling printing when e-file is allowed creates a significant operational issue. This needs to be resolved as soon as possible, and more importantly, it must be addressed in a way that is allowable for future years so we do not face the same problem again in 2026.

Please ensure this issue is escalated to the appropriate teams immediately and that printing access is restored as soon as possible. The current limitation is negatively impacting a large number of preparers, disrupting workflows, and costing firms potential business and credibility with clients.

We appreciate prompt attention to this matter and look forward to a timely resolution.

[nazdak]

There is an error in ProSeries as it relates to New York IT-2 and TR-295-IT.  Clearly these have to be supported forms.  I just got off the phone with ProSeries, and unfortunately, it was just a customer support agent that knew nothing on the back end.  We just need someone on the backend to push an update regarding those two forms as clearly it's marked as "unsupported" in the system in error.

To everyone trying to file the NYS returns.  Even through ProSeries won't print the forms for us for the client, we can still e-file them.  NY is accepting the filings.  Once ProSeries fixes the issue we can go back and print, but for now, let's get folks NYS returns filed.

Hope this helps!!

[j1m]

This is now showing 2/12/26 as the approval date. this is absurd!

[violajr]

This is extremely frustrating and unacceptable.

We are now being pushed back yet again, and as a result, we still do not have the ability to complete and print New York State tax returns. This continued delay is disrupting our workflow, impacting client deadlines, and damaging our credibility with clients.

At this point, the length of time it has taken to resolve this issue is unreasonable and unprofessional. NY State returns are not optional — they are a core filing requirement, and the lack of functionality is preventing firms from operating normally during filing season.

We need a clear explanation, a firm timeline, and immediate action to restore full NY State printing capability. Please escalate this to the appropriate technical and product leadership teams without further delay.

This situation is costing preparers time, revenue, and client trust. It needs to be resolved now.

[taxman42]

We cant print IT-579 which is the required signature form basically giving us the permission to efile.

Afraid to file anything in case something changes through NY.

[taxman42]

This is way more than frustrating. It shouldn't be happening this late in the season. 

[kbs162]

I just did the update and found out the date has been pushed back ANOTHER week, now February 12th.  I can guarantee you (Intuit) since I control the purse strings you have received the last penny from my firm.  I know that my wee little 5K per year is peanuts to you BUT it will be 5K you will never see again.

[tkarris]

If we e-file NYS, will NYS get the IT-2? Or will all our clients get notices asking for W-2s from NYS in the future? 

[wenleetax]

Hi Katie,

I just spoke with an INTUIT agent about this issue and he mentioned it was NY State not letting us print out the tax returns.  I checked NYS department's website and they are encouraging e-filing as of the 26th of January.  What is going on?    

[tkarris]

I e-filed 2 returns. One with an IT-2 and one without. IRS accepted both, ProSeries says it sent off the returns to NYS, but I haven't gotten an ack back yet.

NYS corporate return, filed an extension, IRS and NYS ack'ed.
Have not filed actual corporate return yet.

Will keep you all posted. 

This is insane. We are going to lose clients.

[taxman42]

If this is true may be time for a class action lawsuit against intuit.....

[dritz]

I have been able to print the IT-201 and most schedules except the authorization and the IT-2.  On the IT-201 page right click and choose print.  The total IT-201 will print with a watermark "Do Not Mail etc".  In adobe I am adding the Clients name the figures needed and printing that separately.  It is labor intensive but it is getting the job done.  The date has been move to 2/12 now so whatever works I'll use.

[tkarris]

Has anyone e-filed any NYS personal returns? 

[dritz]

Since I was unable to print the authorizations I have not been able to transmit.  With the work around I should be able to try in a day or two

[taxman42]

Please have someone give us some help!!!! This is Fn ridiculous. Delayed until Feb 12th???? WTF Who is responsible for this???? I'm losing credibility and clients and a lot of money. 

[taxman42]

Problem is they don't give a **bleep**.... Otherwise they'd be giving us a work around. Just unbelievable.. It's actually turning into a nightmare.

[taxman42]

Already am losing clients and money

[violajr]

Here is the workaround I am currently using. It is not ideal, but it does allow me to move returns forward.

I downloaded the NY State e-file Signature Authorization form directly from NY State’s website:
https://www.tax.ny.gov/bus/efile/swd_income.htm

I complete the required fields in Adobe and provide the form to clients for signature.

Within ProSeries, I am able to print the IT-201 by selecting “print current form” from the NY State return. The form displays a watermark, but this does not prevent it from being used for client review and signature purposes.

Using this method, I have been able to e-file several NY State returns. However, as of now, those returns have not yet been accepted, so it is unclear whether this workaround will remain viable.

This process is significantly more time-consuming than normal and is not a sustainable solution, but I wanted to document what we are currently doing in order to continue serving clients.

[tkarris]

I have also e-filed NYS - 2 returns. I will update here when I get an acknowledgement. 
Thanks for your post. 

[aaataxservice]

NYS on its web page has Intuit/Proseries approved for 2025 TY

On Proseries own forms ready page that almost everything is efile ready.  So how can this be a NYS issue if we are efile ready but unable to print from the software.

Please check the link below and pick NYS for forms ready

https://form-status.app.intuit.com/tax-forms-availability/formsavailability?product=PROSERIES&bu=PRO...

[BobKamman]

Oddly enough, some of the NYC forms are ready to print but not to e-file. 

And yes, ProSeries is now approved for 2025. But ProConnect and Lacerte are not.