ProConnect Tax

Hello, I’m urgently trying to “Print” a return for client review and realized I don’t have a “credit balance”. So normally I just go to “Purchase” and purchase additional 2025 returns. But today, I’m getting the following VERY FRUSTRATING message:“Something’s not right. Try again...”So I’m completely SOL right now. This is unacceptable during tax season. Intuit needs to be available during weekends to troubleshoot and resolve these issues. So I can’t generate the return for my client because of this glitch. I’ve tried multiple browsers and clearing my cache Thanks,Brian

I’m trying to purchase another business tax return for 2025. I go through all the steps and then get to the end and select “place my order”. It then says it’s processing but then returns an error message in a red box on the top of the screen saying “Something went wrong. Please try again.” I’ve tried several times and keep getting this error message. I’ve also tried using a private window - I’m on a Mac desktop. Based on my research, it sounds like others have received this message as well. How do I resolve this so I can get a copy over to my client for review so we can file this ASAP?

got an error saying when trying to transfer 2024 returns data“Error occurredAn error occurred. Could not create return.”This client has multi year and multi state of carryover, the entire reason of sticking to 1 software is that we don’t have to enter all of those again.   How do I fix it?I tried incognito, login/log out, copying another 2024 returns and transfer it that way, nothing worked. 

Client is single, health insurance from ACA marketplace, has SE income that causes his 8962 annual contribution amount to be slightly more than the SLCSP causing repayment of 100% of APTC.The APTC repayment amount is not being added to SE health insurance premium deduction at Sch 1 line 17.At 8962:7,595 (a) annual premiums0         (e)  PTC allowed-5,868 (f) APTC received=1,727   difference is amount client paid out of pocket throughout the year+5,868 APTC repayment=7,595 amount client has paid for SE health  should flow to Sch 1, line 17 SE health deduction The 1,727 is flowing to  Sch 1, line 17 SE health deduction.  Am I wrong?  I can enter the 5,868 at adjustment to income - premiums not entered elsewhere. This gets SE health to the correct amount, which lowers AGI which flows to the 8962 which causes a $382 allowed PTC - circular relationship.What is the correct way to handle this?Thanks in advance.

Is anyone else seeing this tonight?Every transmission attempt (federal and CA) fails with:“E-file Transmission Failure – Required extended attribute eroAddress is missing. Please verify that your application program is up-to-date. Problem occurred transmitting efile data.”What I’ve checked:Settings → Register/Update EFIN shows “Current firm name and address” and “Firm physical location address” as blank. EFIN status still shows Approved. The firm address also prints blank in the Paid Preparer section of the return. Firm name, phone and EIN all print fine. The address was populated when I e-filed last year, when I e-filed this client’s extension in April, and when I e-filed another return from this account on 10/12. All were accepted. I haven’t changed any firm or EFIN settings. I’ve cleared the cache, logged out and back in, confirmed PTIN, ERO PIN and Default under Preparer Information, and tried the return with no paid preparer. Same error every time.Questions:Is anyone else getting

New York Non Resident Income Input. Non resident client has wage income allocated at 54% based on days worked in NY but has bonus income to be allocated at 92% based on when bonus was earned.Can anyone help with where to input two different wage allocations?

I can't get proconnect to product AZ sch msp

I am trying to map from QBO to ProConnect but am not finding a line for Retained Earnings to map to?

Does anyone use the accelerated tasks feature?Seems crippled at this time.Thanks, Christopher

How to remove the check mark in proconnect on this point- Check if any excepted specified foreign financial assets are reported on this form

When I run an e-file status report and filter it by not-efiled, there are clients showing on the list that HAVE been efiled and showing the lock beside their name.  Why are they populating with a not efiled status?

I’m preparing a 2025 C-corporation return in ProConnect for a new client and am seeing numerous separate Forms 4562. Some are essentially blank, while others contain an individual vehicle in Part V. They appear in both Check Return and the downloaded PDF, so this isn’t limited to the print output.Here’s what I’ve checked:The depreciation assets inspected are assigned to “1 = Form 1120.” Activity name or number is blank and disabled, so I cannot enter or change it. Nothing is entered in Direct Input (4562). The “Form 4562 options: 1=when applicable, 2=force” field is blank.I found the community discussion suggesting different Form or Activity assignments can cause multiple 4562s, but that doesn’t appear to explain the inputs I’ve checked.Has anyone encountered this on a Form 1120? What specific input or setting should I inspect to determine why separate forms, including blank ones, are generating? I don’t want to suppress required forms or change asset classifications merely to clean up

Why are tabs not appearing, such as Input, Check Return, and File Return? Then, on Schedule C, the income and expense screen is not showing up.  Didn’t have this problem before. Sometimes, if I reload the whole page, the main tabs appear at the top as normal. But I’ve never had to do that before. Now, the Schedule C Income Statement Tab is not appearing to input income and expenses.

I'm looking for guidance on the federal tax treatment of an S-corporation that ceased operations before its formal dissolution.Background: An Illinois S-corporation stopped operating in late 2023. The corporation was formally dissolved in Illinois in 2025. The shareholder was a full-year Indiana resident. The shareholder's 2023 Form 7203 showed approximately $2,759 of remaining stock basis, after accounting for the 2023 operating loss. The shareholder is preparing amended personal income tax returns for 2023–2025 because previously filed returns omitted certain S-corporation K-1 information. My questions: Can the remaining $2,759 of shareholder stock basis potentially become a deductible loss when the corporation closes? Could this qualify as a Section 1244 ordinary stock loss, assuming the original stock issuance and other statutory requirements were satisfied? Or would it ordinarily be a capital loss? Which tax year would be appropriate—2023, when operations ceased, or 20

taxpayer is a psychologist, files sch c. Just wrote a book, not related to her profession. Gets royalty income and has expenses. Where is the proper place to record income and expenses?

How do I get a record of my purchases for 2025/

ProConnect is generating the following diagnostic: “Form 8962: Household income on line 3 must equal the total of line 2a, Modified AGI, and 2b, dependents' modified AGI, for e-file purposes. If the total of lines 2a and 2b are negative, zero will print on line 3 and this return will need to be filed as a conventional paper return.”Any Solutions to e-file?

Form 8962: Household income on line 3 must equal the total of line 2a, Modified AGI, and 2b, dependents' modified AGI, for efile purposes. If the total of lines 2a and 2b are negative, zero will print on line 3 and this return will need to filed as a conventional paper return. US - Ref #42135Line #2a is a loss, so line #3 is generating 0 since a negative amount.Is there any way to override the negative number on line #2a to zero to match line #3 zero or any solution other than filing conventional paper?

I allowed a client to prepare his tax return under a separate non-registered account (to save him fees),  He has his own email and password.  He has finished the return and entries.  Now I want to import or copy that return into my own registered account (that I’m using here) to file the federal and state returns.   Is there a way to do this without re-entering all of the original data (W-2, 1099, etc.)??

where is the screen for Part III K-1 input

Print slip sheet for mailing individual tax return

I have a car that I set up and entered the mileage using the input sheet for Vehicle/Emp. Bus. Expense (2106). That sheet doesn’t require you to put the cost of the car in there.  It’s basically, from what I can see, doing the analysis of actual vs. standard cost.  So, now I want to sell the car.  I don’t see how i can enter in the car sale and tag this information (with this prior mileage) so i can get the recapture calculated.I thought maybe putting in the car into the depreciation field would work and just back date the purchase date to 2023 (the year it was purchased) and enter all the mileage info on the seperate tab related to autos.  But when I do that, it’s trying to make me take special depreciation on it like its a current year asset.  I tried overriding the special depreciation fields but that not working.Any help anyone can offer is greatly appreciated!!!

I'm entering a K-1 for an S-Corp where there is a California adjustment needed for the line 8 “Net long-term capital gain (loss)”.  ProConnect isn’t providing any fields to enter a “STATE, IF DIFFERENT” amount for line 8A when entering a S-corp K-1.  How should I enter a state LT capital gain state adjustment from an S-corp K-1?

When I enter the 1099-DIV and 1099-INT for my taxpayer who is an individual with Schedule C income, the amounts do not flow to the rest of the return. Why is this?

I tried to e-file 2025 joint tax returns with my husband who passed away this year. Here is the submission error message E-file Transmission FailureRequested efile items contains a mix of spouse and other efilings. This is not supported. Problem occurred transmitting efile data