All support pages indicate that a user with Employee Role should be able to see and download products but my new Employee Roll User can log in but the program d... read more
My EFIN application shows both a physical address and a mailing address. Lacerte is printing my physical address on the returns rather than mailing address. I a... read more
I have a non-profit organization that files a 990-T. They installed wind turbines that qualifies them for the elective payment credit. They have already pre-reg... read more
Is anyone else frustrated by the inability of the Lacerte Support people to access the server directly for support when the local machine is restricted by its I... read more
We have multiple NRK-1s for an individual and Lacerte is generating a PA Schedule E. I'm confused if that's correct because in the PA instructions it say all i... read more
Update this morning for Lacerte.Attempts to find System Path and says it does not exist.But previous install worked fine and System Path already exists.Anyone e... read more
Anyone have any problems with the tool hub. I have used it several times. well my 2023 clients disappeared all 2500+ of them in all modules. I will have to get ... read more
We went through the process of transferring our clients from 2023 to 2024 Lacerte. Got the confirmation of the transfer at the end of the whole process, but whe... read more
Why has Lacerte not fixed its notation that a Straight-line corporation with a year that end 9-30-24 has a deadline of 12-15-24? According to the instructions i... read more
We have situations for clients whose tax returns for previous years were not filed or we did not filed them.CRA sometime asks to submit the previous years retur... read more