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    • Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
    Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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    EFile 2019

    Maritza Sanchez
    Level 1
    ‎05-14-2021 08:13 PM

    Tax Year 2020 is my first year using ProSeries & I have a client who needs to file 2019. I have downloaded the software and entered the clients tax information, but when I try to e-file I receive an authorization message to process credit card payment. Does this seem about right?? 

    Just want to double check, before making a payment. Thank y'all in advance!

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    1 Best Answer

    Accepted Solutions
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-14-2021 08:14 PM
    Did you pay for a current year license in Basic and are using 2019 Professional by mistake?

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

    View solution in original post

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    2 Comments 2
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-14-2021 08:14 PM
    Did you pay for a current year license in Basic and are using 2019 Professional by mistake?

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    0 Cheers
    Maritza Sanchez
    Level 1
    ‎05-14-2021 08:33 PM

    Thank you! That's exactly what I did wrong...downloaded the wrong program. 







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