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    • Created with Sketch. See what's trending for the upcoming tax season. View ProSeries Hot Topics.
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    EFile 2019

    Maritza Sanchez
    Level 1
    ‎05-14-2021 08:13 PM

    Tax Year 2020 is my first year using ProSeries & I have a client who needs to file 2019. I have downloaded the software and entered the clients tax information, but when I try to e-file I receive an authorization message to process credit card payment. Does this seem about right?? 

    Just want to double check, before making a payment. Thank y'all in advance!

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    1 Best Answer

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    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-14-2021 08:14 PM
    Did you pay for a current year license in Basic and are using 2019 Professional by mistake?

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

    View solution in original post

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    2 Comments 2
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-14-2021 08:14 PM
    Did you pay for a current year license in Basic and are using 2019 Professional by mistake?

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    0 Cheers
    Maritza Sanchez
    Level 1
    ‎05-14-2021 08:33 PM

    Thank you! That's exactly what I did wrong...downloaded the wrong program. 







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