Maritza Sanchez
Level 1
05-14-2021
08:13 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Tax Year 2020 is my first year using ProSeries & I have a client who needs to file 2019. I have downloaded the software and entered the clients tax information, but when I try to e-file I receive an authorization message to process credit card payment. Does this seem about right??
Just want to double check, before making a payment. Thank y'all in advance!
Best Answer Click here
Labels
Level 15
05-14-2021
08:14 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Did you pay for a current year license in Basic and are using 2019 Professional by mistake?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Maritza Sanchez
Level 1
05-14-2021
08:33 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Thank you! That's exactly what I did wrong...downloaded the wrong program.