I recently purchased ProConnect for 2024, but I noticed that the live chat button is not available on the left-hand side menu. Could you help to clarify why thi... read more
What content can be included in an engagement letter for a 1040 tax return? Is it appropriate to include pricing in the letter? Where to find a simplest engagem... read more
I am in ProConnect trying to figure out how to calculate / apply the NJ PTE tax.I understand NJ requires form PTE-100 to complete.I see the "Distributive Procee... read more
My client has a QBO subscription which they pay for. I have Accountant access to the QBO file. Can the trial balance for this client be exported to ProConnect v... read more
Hi, I am new this year to Proconnect. When I send out the Link invitation many of my clients are saying that they can't sign in because their email is not recog... read more
I have two clients and their client information and prior year's tax returns have switched. I cannot get them back. My QBO is correct but ProConnect is not. I c... read more
If a client makes a comment in the personal questionnaire I send through Intuit Link and I respond and hit POST. Does the client get an email that I have respon... read more
Hello!I am just wondering when ProConnect Tax Online will update the Virginia State Tax Forms to adhere to the new tax law regarding military benefits. I attemp... read more
beyond frustrated! i have ONE user (but 2 are showing) and I can't print. System says I need Advanced User status (so I purchased ANOTHER user now I have 2 Adv... read more
