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I'm changing my credit card and the form is refusing my CSV number I can't contact live help because of the holiday

Bergs
Level 1

(Error code: EBPI-400-BILL-016

 

0 Cheers
2 Comments 2
abctax55
Level 15

You will have to call customer support, when they re-open.

We are just volunteers, fellow software users.  We can't help with billing/payment issues.

HumanKind... Be Both
IRonMaN
Level 15

If it was me, I would try another card to see if that would get me through. If that didn't work, I would try another browser to see if that makes a difference.  If that didn't work, I would try clearing your computer's cache and cookies.  If that didn't work, I would go home and enjoy the holiday and then call support tomorrow.


Slava Ukraini!