Box 1 cant be empty or you cant EFile, but if you put anything in Box 1, it adds to income. The waiver income in Box 12 Code II seems to do what its supposed to... read more
Does anyone know why Proseries doesn't automatically populate the preparer's name field on the bottom of page 3 of the PA-20S/PA-65? It auto populates in the fe... read more
We have 3 new users this year of whom we paid the $99 fee to be "Advanced Users." 2 of them have tried sending e-signature authorizations to clients and it tell... read more
I'm getting an error when I try to print an individual tax return. Error message says "Printer could not print selected form(s). I've tried printing a single fo... read more
I have this critical diagnostic: Illinois Form IL-1040 is e-file use only at this time and will print as a blank sheet with an "Unavailable" notation until it h... read more
In the printing options I do not see specifically a "cover sheet" option and when I print out the client returns there is none. Where do I go to add the coversh... read more
T/p received phone call and was told to transfer $80K from IRA into a crypto account. Sadly, he did.Realized his error and reported it to the police and was abl... read more
OK I know this is a dumb question but my eyes are getting old and tired. In EasyAcct the dark blue highlight makes the numbers really hard to see. I am having t... read more
I just started my own firm and applied for an EFIN in a timely manner. It's taking the IRS longer than expected to approve my application. I have several return... read more
My client installed a new heat pump in their main home. I input the information on for 5695 but it is not calculating the credit.Anyone know the trick, must be ... read more
