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Amajane285
Level 3
Activity Feed
  • YES! Make it stop. We've had users who are being prompted to log back in WHILE they are using the program and then have to wait for the stupid text - which some...
    Amajane285
    Oct 03, 2024
  • Hello-We had something similar happen with our users and had to reset the client list grid. The program opened but no clients would load in the All clients view...
    Amajane285
    Apr 08, 2024
  • I called Lacerte recently with similar issues. This has happened to multiple people on our staff; where we received the follow up email with survey without actu...
    Amajane285
    Jul 12, 2023
  • Clients can't get to the Authentication options because eSignature is failing at the Intuit hosted page where they enter their basic information. See screen sho...
    Amajane285
    5
    Apr 12, 2024
  • Again, obviously. But this doesn't help the issue at hand or explain why the the E-signature feature is failing. Client's can't even get to the KBA questions be...
    Amajane285
    7
    Apr 12, 2024
Community Stats
Posts 35
Solutions 1
Cheers Given 32
Cheers Received 19
Member Since ‎01-27-2020
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