Printing letters-right margin

[taxladies]

all letters right margin does not work correctly.  the first page of ALL letters goes off the right side of the of the paper.  It now happens in 2024 and 2025. What did the programmers do???????????????????

I do customize the standard letter to type in my name.

I did not change the engagement nor the privacy letters and still not right margin.

[Just-Lisa-Now-]

The letters print fine for me, is this a different printer than youve used in the past?

[dascpa]

I created my own Custom Letter to replace the Standard Letter.  I use borders around category sections. This year no matter what I do the right margin is cut off. I've changed the Page Layout margin size (up and down). I've gone into Paragraph and changed indent to less, to more and the right side is still cut off.

It may work on the Standard P.S. letter but I find that letter sucks. 

No change in printer, no change in any other print settings.

So I agree, this is a problem this year.

[Just-Lisa-Now-]

I use the boring standard letter, the majority of my clients dont really "read" it anyhow, they just look at the numbers.

I noticed when I print client labels, the formatting is screwy on this different printer Im using, the top 15 labels are in the right position, but as you go down the page they get too close together or something, they dont line up with the whole page of labels. but they seem to send fine to a different printer thought, I hate printers!

[taxladies]

If you go to Tools, Letters and view from there does yours look ok? I have first page with no right margin and 2 page the letter is fine.  I have tried 3 different printers and do PDF, still first page is wrong.

Thanks.

[taxladies]

OOOps, I too customized the standard letter. I will restore and see if that fixes the right margin.

[JRB2]

Intuit keeps getting more expensive, and then we have to put up with this type issue .... and I cannot see any PS support comments about fixes existing or pending.

[dascpa]

I've come to realize that Intuit is just like Roger Goddell and th NFL (Intuit, please don't put me in the penalty box). Dollars first, customer service second (or maybe last). 

The client letter takes a back seat to getting the forms and the calculations correct.  But it's these little things that deserve some attention.  Especially when nothing changes from year to year. 

A perfect example, in Maryland we file a MW508 (like a W-3) to include the W-2 summary. Maryland elected not to print the form this year. Called the state, they were clueless. But in their instruction manual for withholding it says you must file tihis form. So what I did was take a 2024 form, use a PDF editor and change 2024 to 2025. Yup, that takes a year of software developer time......

[eaccounting]

Has anyone found a workaround for this? My first page standard letter is also printing through the right margin.

[dascpa]

Take the Standard Letter, or create your own (I create my own letter as I think P.S. letters su*k) and shorten the wording on each line so it doesn't run off the page. Save it as Standard. I cannot get around this year the borders and outlines going off the right side of the page. Tried changing margins, justifications, everything. 

[LGColeman]

I think I have found an anwer...

I opened the underlying .RTF letter in Word and confirmed the paper size was set to Letter. Several of the letters were set to A4 paper size. 

The letters are located in the \ProWin25\common folder. There are several letters, so I just opened each one. From the MS-Word menu, select Layout | Size | Letter. Then save the .RTF file. (The standard client letter is "fdiltr.RTF".)

I restarted ProSeries, then when I printed the return to PDF, the margins returned to normal, and the letter printed just fine. 

I hope this helps someone else!

[Just-Lisa-Now-]

Weird that they were set for A4, but glad you figured it out!

[JRB2]

Thanks to LGColeman ... looks like a good solution for most ... didn't work in my case for some reason, but the logic is good, so presume something else my end preventing the solution.

In the meantime I accomplished a workaround by inserting a page break at top of the standard client letter.  I get a blank sheet to start, but then page 2 and later are correct.

I think Intuit should pay you for fixing something they were unable or unwilling to fix.

[dascpa]

Didn't work in my case also, with either the Standard Letter or my custom letters. Everything was already set to 8.5 x 11.

Verbiage is easy to get around, edit the letter wherever words trail off the right side of the page. What I can't clean up is I do boarders around each section. The right boarder just keeps going and going.

[Just-Lisa-Now-]

does using Justify the margins just screw stuff up worse?  I thought there might be a wordwrap option, but Im not seeing it.

[dascpa]

Justify, margin adjustments, indent adjustments, etc. do absolutely nothing.

What's even weirder is I copy my prior year letter into the new year letter file so I know that's okay. It's just the software. 

Another error - VA 763ADJ - shows final and ready for print and efile. The form still has DRAFT wrriten as a watermark across it. Refreshed updates. Deleted VA and reinstalled it. Just one more minor P.S. bug this year.

[BobKamman]

Several of the letters were set to A4 paper size. 

That's what happens when you farm out the work to programmers in India. 

[BobKamman]

What's interesting is that A4 is narrower than the "only in US" standard size of 8.5x11.  Just slightly longer -- A4 is 8.3x11.7.  (Of course, everyone knows that the ratio of long side to short side is the square root of 2.)  

Back in the 1920s, the US government decided it would save money by switching to 8x10.5 for government documents.  Tax forms were in this size for decades.  It was supposed to save money (fewer trees cut down) but of course it cost money because it was a nonstandard size.  Eventually, in the early 80s President Reagan (who also approved the new tax on Social Security) decreed that the federal government would use the 8.5x11 size that the rest of the country was using, and the rest of the world except Canada and Mexico was avoiding.