Spent an hour with customer support April 19, 2022 verifying that the balances due for state and federal returns for a Massachusetts resident would be withdrawn. Did not happen. Who do you think will eat the penalties and interest?
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Serves me right for thinking it was going to be a 2 minute phone call turned into "May I put you on a brief hold?" I also had to resolve the reject for filing an extension after the due date for the other states. Guess Intuit was surprised.
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