pkellycpa
Level 5
07-25-2022
10:21 AM
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Spent an hour with customer support April 19, 2022 verifying that the balances due for state and federal returns for a Massachusetts resident would be withdrawn. Did not happen. Who do you think will eat the penalties and interest?
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Level 15
07-25-2022
10:48 AM
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Personally, I would have used the tax agency websites to make the payments if I had any doubt they would be debited properly with the software.
Would have taken way less than an hour of my time speaking with Intuit about it.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Would have taken way less than an hour of my time speaking with Intuit about it.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
pkellycpa
Level 5
07-27-2022
07:03 AM
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Serves me right for thinking it was going to be a 2 minute phone call turned into "May I put you on a brief hold?" I also had to resolve the reject for filing an extension after the due date for the other states. Guess Intuit was surprised.