I am trying to add a new user to ProSeries. When I click the button to send him an invitation email, nothing happens on his end. He never receives the email. Th... read more
2025 RD-109 , KC ETAX IS SHOWING AN ERROR ON MO INFORMATION SHEET FOR TAXPAYERRD109. TAXPAYER AND SPOUSE HAVE A REFUND DUE. THE ERROR STATES:FORM RD-109 SHOWS N... read more
I have had Proseries Individual Complete for many years now. I know how to download and install all I the products that I need.This Year 1040NR hasn't being dow... read more
I am the Admin user and trying to create 3 new accounts. I'm successful in creating 2 accounts so far. The 3rd account, I am able to enter phone number and veri... read more
why when i open proseries, I get a screen stating "this action can't be completed because the underlying service is taking longer to respond. Please retry after... read more
I had to correct a Payee detail on 1099-NEC that was E-filed with Quick Employer Forms.I clicked the Cancel option on the e-filed return and couple hours later ... read more
Organizer not printing correctly. Example organzier page number on top not showing. Cover page not lsiting any items to enclose as after W-2s. Can anyone help m... read more
I have an indiana form it-20 s that keeps getting rejected because it says ProSeries not available yet. However, I contacted customer support, and they said it ... read more
I tried to call Proseries and couldn't get through. I have a return that has a single taxpayer (selected on federal, single 2024 as well) that has selected part... read more
Maine 1040 has an error asking for a PDF for any tax credit included in the return.This is on ALL Maine retruns even if no credit on the return.Also, the Credit... read more
