I have a client who came from Palau and has her own social security number. Is it a valid social security number in the U.S.? Do i need to apply for her an ITIN... read more
When requesting eSignature, it only shows the State return is ready, but not the federal return. This is my 5th request today and the only one that has this iss... read more
The 2024 Version when I click on the "open client file" icon (open folder icon) it does not open to the 24Data folder (where all client files are) but instead t... read more
I tried to print both Letters only and also the organizer for the client I had just completed. Could get neither to print and the letter only print icon says no... read more
Why are we being required to complete every detail in this worksheet this year, even when the total non-cash donations are not over $500 and form 8283 is not re... read more
My issue is in getting started. I am a new remote employee of a small firm and have the software installed. I keep on getting the error message that I do not ha... read more
Where can I allocate NYC income on the IT306.1 without having to override it? Client lived in NYC the first 5 months of the year then moved out to Long Island. ... read more
I am getting an error "the year of the 'primarySignatureDt' in the Return Header must be equal to the processing year".I don't understand how to correct this. A... read more
I see zero reason for Rita 37 to be held up every year like it is. C'mon Intuit !! Release it to print !!! No form changes !!! Gets old manually filing these ou... read more
I just noticed that in 2024 Proseries Basic, the PDF file is showing state return, MA Form 1, cutting off the first number of the Direct Deposit routing number.... read more
ProSeries cut off my access to e-filing on 1-1-2025 after I've used them for 20 years. I still have prior year returns to e-file.I sold my firm and the new owne... read more
