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Action Required: Security Updates and Impact to Prior Year Program Access

IntuitAlicia
Employee
Employee

The behind the scenes components of the Lacerte login experience* have been updated. To avoid service interruption, please verify you have updated your Lacerte tax programs by 12/31/2023 12/19/2023. 

*There is no action required for Lacerte users in Rightworks. 

Additionally, beginning in January 2024, you will not be able to install updates on unsupported Windows Operating Systems including:

Down below is the list of minimum versions needed for Lacerte 2016-2022 and the anticipated date the login screen will no longer function:

Tax year Minimum version required Anticipated date
TY16 16WINOPSCORE 43.0828 December 5, 2023
TY17 17WINOPSCORE 43.0817 December 14, 2023
TY18 18WINOPSCORE 43.0814 December 14, 2023
TY19 19WINOPSCORE 43.0728 December 19, 2023
TY20 20WINOPSCORE 43.0727 December 19, 2023
TY21 21WINOPSCORE 43.0717 December 19, 2023
TY22 22WINOPSCORE 43.1003 December 19, 2023

 

Experience after 12/19 update deadline:

When attempting to open Lacerte without updates applied, the program will not launch and you'll see the following login screen or error message: 
BlankSignInScreen.png (blank widget)

  - or - 

 credentials.png

  - or -

Forbidden 405

 

When installing a new instance of the program, a new login screen will be present:

2016 New Login Screen After ID 2_0 Update.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To check the version of your Lacerte software:

  1. Launch the desired year of Lacerte
  2. From the Tools menu select Lacerte Updates
  3. Then select Version Info
  4. Review the version number on the first line in the table

Lacerte Updates.png

 

 

 

 

 

In this example of Lacerte 2021, the 21WINOPSCORE version number 43.0717 is displayed meaning this Lacerte 2021 program will be able to successfully login after 12/31/2023 12/19/2023.

 

To update your Lacerte software:

  • Updating the program through Lacerte Websetup, see here.
  • Updating the program using the Lacerte Tool Hub*, see here

*When Lacerte Tool Hub launches, the Prior Year Scanner will run. If updates are needed, a list of program years will appear. Previously installed Lacerte Tool Hub will need to be updated for the Scanner to run.

1 Solution

Accepted Solutions
IntuitAlicia
Employee
Employee

For more Lacerte News and Updates, click here.

View solution in original post

2 Comments 2
IntuitAlicia
Employee
Employee

For more Lacerte News and Updates, click here.

IntuitAlicia
Employee
Employee

Edited 12/18/23: December date changed from 12/31 to 12/19.

Edited 1/3/24: Additional login error was added, as well as links to the websetup articles and Lacerte Tool Hub (new feature).