If you are experiencing issues logging in to prior year Lacerte products, please use websetup for that year. See steps below.
See here for how to download and install updates.
The behind the scenes components of the Lacerte login experience* have been updated. To avoid service interruption, please verify you have updated your Lacerte tax programs by 12/31/2023 12/19/2023.
*There is no action required for Lacerte users in Rightworks.
Additionally, beginning in January 2024, you will not be able to install updates on unsupported Windows Operating Systems including:
Down below is the list of minimum versions needed for Lacerte 2016-2022 and the anticipated date the login screen will no longer function:
Tax year | Minimum version required | Anticipated date |
TY16 | 16WINOPSCORE 43.0828 | December 5, 2023 |
TY17 | 17WINOPSCORE 43.0817 | December 14, 2023 |
TY18 | 18WINOPSCORE 43.0814 | December 14, 2023 |
TY19 | 19WINOPSCORE 43.0728 | December 19, 2023 |
TY20 | 20WINOPSCORE 43.0727 | December 19, 2023 |
TY21 | 21WINOPSCORE 43.0717 | December 19, 2023 |
TY22 | 22WINOPSCORE 43.1003 | December 19, 2023 |
When attempting to open Lacerte without updates applied, the program will not launch and you'll see the following error message or :
(blank widget)
- or -
- or -
Forbidden 405
In this example of Lacerte 2021, the 21WINOPSCORE version number 43.0717 is displayed meaning this Lacerte 2021 program will be able to successfully login after 12/31/2023 12/19/2023.
*When Lacerte Tool Hub launches, the Prior Year Scanner will run. If updates are needed, a list of program years will appear. Previously installed Lacerte Tool Hub will need to be updated for the Scanner to run.
Best Answer Click here
For more Lacerte News and Updates, click here.
For more Lacerte News and Updates, click here.
Edited 12/18/23: December date changed from 12/31 to 12/19.
Edited 1/3/24: Additional login error was added, as well as links to the websetup articles and Lacerte Tool Hub (new feature).
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