I'm new to ProSeries and in fact, I'm about to sign my first completed return but my name is printed in the box. Is there a reason it is printed in the box? How can I empty it so I can sign? Thank You. I tried calling 800-434-6818 and it just drops the call. AI said it does that sometimes !!
Thats an option in Tools> Options > Firm/Preparer Info, theres a checkbox to Print name in signature area.
FWIW The tax agencies accept a type written "signature" for us, for paper filed returns I generally wet sign my name along side the printed name, but just in case I ever forget, an acceptable type written name is already there.
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