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Why is my Client Name Column missing in All Tax Returns?

TDilbeck
New Member

I am having issues with the entire Client Name column has disappeared and I have tried to reboot and restart but it did not fix the issue. Can someone please advise? 

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Accepted Solutions
Jim-from-Ohio
Level 12
Level 12

From the All Tax Returns Home Base, what if you click on HomeBase >  Reset Current View

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5 Comments 5
Jim-from-Ohio
Level 12
Level 12

Two suggestions.  1. Is it missing in all HomeBase Views?  check under the All Tax Returns drop down.

2. The Client Name Column may have been condensed, shrunk. if you look closely at the gray bar with the column names are two horizontal divider lines really close together?

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TDilbeck
New Member

It is ONLY missing in the All Tax Returns. It appears in all the other drop downs. It is not condensed/shrunk. 

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Jim-from-Ohio
Level 12
Level 12

From the All Tax Returns Home Base, what if you click on HomeBase >  Reset Current View

TDilbeck
New Member

OH MY GOODNESS!!!!! It worked!!! Thank you !!! I hope you have the most wonderful day!!!!!

Jim-from-Ohio
Level 12
Level 12

if you mark the prior reply as best answer it will show up in case someone has similar issue