Licensing

[youngblood59]

I have recenly updated my admin computer to Windows 10 and now Proseries does not recognize my license. Keep getting an error code 4 - - 1.  The link provided does not work as well as the 1-800 number provided.

[Terry53029]

Go to tools, and click on license products

[pcrubingercpa]

I'm experiencing the same problem.  Only attempting to relicense the products from the Tools menu doesn't help.  Is there another solution?

[youngblood59]

I have tried the tools licensing option. I am still getting the same error code. 

[terrij]

I have called tech support twice.  I followed all of their instructions.  I still can't license this product.  I paid a lot of money for this software and don't understand why nobody can figure this out!  I'm going to have to buy another tax software!

[bowles43]

how do I renew my license?

[tip123]

WERE YOU EVER GIVEN AN ANSWER? I NEED HELP DESPERATELY!

[Terry53029]

Try going to file, retrieve product license

[Bert]

Try this

1. Open Windows "File Explorer"
2. Select the "View" menu option.
3. Check the box "Hidden Items."
4. Next on the root of C:\ , select and open the "ProgramData" folder
5. Select the "Intuit" folder
6. Select the "ProSeries" folder I believe. 
7. Select the "Entitlement" folder
8. Select the "V8" folder.
9. Cut out the file "Entitlmentdatastore.ecml" and paste it on your desktop.
10. Open and License ProSeries.

Your also going to need to license any other years of ProSeries you have installed.