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printing return from older version (2012)

1114
Level 2

I have a completed 2012 return in Homebase.  For whatever reason, I don't have a printed copy in my file.  Tried to print but box came up telling me I needed to increase by account balance ($45 fed/st).  Even though my 2012 software was for unlimited returns, I attempted to increase my balance.  Again a box. stating an error and to contact customer support.  No support for 2017 and prior

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6 Comments 6
BobKamman
Level 15

Print screen, copy numbers from image on forms downloaded from irs.gov, take someone to lunch with $45 you saved.  

George4Tacks
Level 15

@Just-Lisa-Now- knows how to update your license. 


Here's wishing you many Happy Returns
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1114
Level 2

Yes, thanks.  Know that is an option; just thought that I may have turned something on or off in my program!  Again, thanks for the reply.

1114
Level 2

Thanks for reply!

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IRonMaN
Level 15

Tools > license product.


Slava Ukraini!
IRonMaN
Level 15

 For some reason, I now hear Jessi Colter singing. 


Slava Ukraini!