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    printing return from older version (2012)

    1114
    Level 2

    I have a completed 2012 return in Homebase.  For whatever reason, I don't have a printed copy in my file.  Tried to print but box came up telling me I needed to increase by account balance ($45 fed/st).  Even though my 2012 software was for unlimited returns, I attempted to increase my balance.  Again a box. stating an error and to contact customer support.  No support for 2017 and prior

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    6 Comments 6
    BobKamman
    Level 15

    Print screen, copy numbers from image on forms downloaded from irs.gov, take someone to lunch with $45 you saved.  

    George4Tacks
    Level 15

    @Just-Lisa-Now- knows how to update your license. 


    Answers are easy. Questions are hard!
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    1114
    Level 2

    Yes, thanks.  Know that is an option; just thought that I may have turned something on or off in my program!  Again, thanks for the reply.

    1114
    Level 2

    Thanks for reply!

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    IRonMaN
    Level 15

    Tools > license product.


    Slava Ukraini!
    IRonMaN
    Level 15

     For some reason, I now hear Jessi Colter singing. 


    Slava Ukraini!