Locking Client Files

[GodFather]

After I complete a client, successful efile, and all other aspects of the return are complete, I lock the file.  I've done this since using ProSeries and never had an issue.  This year, its been a challenge and I normally receive this message:

"Lock client operation failed.  An error occurred while saving **bleep** client file"

Normally, if I wait a while (or if I close the program and then restart) it will normally lock...not always though.  Anyone else having this issue?

[IRonMaN]

I never use the locking feature so I can't help you.  This post will bump you back up to the top of the list though so that maybe someone else that does use the feature can see it.

[mericson]

Just happened to me. Exactly as you described.

Have not tried waiting or closing/opening the program.

[Norman2001]

No problems for me...yet. 

[Skylane]

I don’t use it either, but some will remember that we fought for that feature to be included for years… especially Archie Leach… the biggest issue was that Intuit had a bad habit of ‘correcting’ tax returns with an ‘update’ after they had been filed…. Hope they didn’t break it…