IntuitKate
Moderator
Moderator

Hi @GodFather & @mericson,

If you're comfortable with moving folders around, try creating a folder on the desktop and putting a copy of the the file you're trying to lock within that folder along with its cache file. Rename the original file with ".old" and then restore the new file into the program. If this doesn't help, contact support and read them these instructions to help you out! Keep me updated, Thanks!