amended return

[Philly]

I filed an amended return last year for a clients 2020 tax return. He still hasn't received the refund. I double checked my filing and the amended return says it was received by Intuit and still waiting for acknowledgement. Should I have client file a paper amended return, it seems that this return is caught in limbo.

[10409000]

when did you file for the amendment? I filed my clients in July and he just received a letter showing they are making an adjustment to the amended return. 

[Just-Lisa-Now-]

Check here
https://www.irs.gov/filing/wheres-my-amended-return

I have one client that it shows they amended refund was sent last Jan 2021, they didnt get it, we have to initiate a trace.

[taxes96786]

Prepare the trace form, attach a copy of the return and have client mail certified to IRS.