Please show/tell me where in printer options can I set it so after I efile a return I can print confirmation that it was efiled. ( there is a spot to click to p... read more
My client received her 2025 Form W-2 with -0- income for taking care of her dependent son at home (IRS Notice 2014-7). The W-2 shows $10K in OT. My question is ... read more
I can print the returns perfectly and all it's attachments but after it's efiled it offers me to print the acknowledgement that it's been efiled but when i clic... read more
Hi,One of my client's W2 has no OT in Box no 14, however last paystub states she had an overtime of $10500 for year to date. So i have to take the 1/3rd of this... read more
can we have more than one standard client letter that will be available globally instead of having to recreate it on each client taht we wnat to use it with?
I am trying to add a new user to ProSeries. When I click the button to send him an invitation email, nothing happens on his end. He never receives the email. Th... read more
Anyone having a problem downloading proseries when selecting federal products when i select 1040 and one state i get a message that sys that I must select two f... read more
2025 RD-109 , KC ETAX IS SHOWING AN ERROR ON MO INFORMATION SHEET FOR TAXPAYERRD109. TAXPAYER AND SPOUSE HAVE A REFUND DUE. THE ERROR STATES:FORM RD-109 SHOWS N... read more
I have had Proseries Individual Complete for many years now. I know how to download and install all I the products that I need.This Year 1040NR hasn't being dow... read more
I am the Admin user and trying to create 3 new accounts. I'm successful in creating 2 accounts so far. The 3rd account, I am able to enter phone number and veri... read more
why when i open proseries, I get a screen stating "this action can't be completed because the underlying service is taking longer to respond. Please retry after... read more
I had to correct a Payee detail on 1099-NEC that was E-filed with Quick Employer Forms.I clicked the Cancel option on the e-filed return and couple hours later ... read more
