I have had no luck resolving my 41 error for licensing my product. I just saw on my order my last name is incorrect could this be causing this problem and how d... read more
I have a client that previously didn't qualify for the real estate professional rules and the losses on his rental property were being carried forward on Form 8... read more
I am preparing a very early tax return in the 2025 software for a gentlemen who is 73 years old. I am entering in $1,000 of gambling winnings from a W2-G and it... read more
Come back from lunch and cannot open any client company. Was working fine before. Same error message - "unable to access data files for company xxxx"Nothing I d... read more
I cannot open my 2025 Pro Series Basic Edition. I receive the following Pro SeriesUpdate.exe-System Error: 1) The code execution cannot proceed because VCRUNTIM... read more
I have a client that purchased a used 2022 Tesla Model Y vehicle.I e-filed tax return and it got rejected.Error Detail: Schedule A (Form 8936) credit amount doe... read more
I have a client that has an ITIN number and her children's Sosial Security last year she received child tax credit but this year is not giving the credit. Can s... read more
This is the first return I am doing with overtime. It is not on her W-2 but her employer gave her a letter stating the overtime hours, overtime pay YTD and Over... read more
Are there some ‘secrets’ to listing foreign pensions in Screen 13.1?I have checked the foreign address box, and included an address (in the payer information se... read more
Hi,I've been getting this issue trying to login to 2024 (no issues with other versions) and I've updated my name in my profile and account manager, and it still... read more
The Form SD 100 is not populating unless there is an amount associated to a school code being withheld. In a 1099-R Worksheet, I populated 17-1, local tax withh... read more
