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ProSeries TaxExperience: 0 years
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This should be fixed now. Please retry your import workflow.
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Have requested support to call back and fix this for you.
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Just delete the IsolatedStorage folder and try again. We will meanwhile go through the logs and confirm if something else is found in the logs.
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You can launch "Run" by pressing Windows + R. Type "%localappdata%" in the box that appears. This should navigate you to a path. You should see "IsolatedStorage...
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If you are seeing the sign-in issue, can you try cleaning up%AppData%\Local\IsolatedStorage and sign in again? If you still face issues, can you share the logs ...
