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- 200 Choice Package ask to buy pay-per-return when print
200 Choice Package ask to buy pay-per-return when print
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AnisurRahman
Level 1
02-12-2025
11:35 PM
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I have choice 200 package. When I print the return, it asks me to purchase pay-per-return. I paid in full, updated software few times, reinstall the software once, but the problem is still there. I reached out to customer care three time and they were failed to fix. I reached out to sales rep, he said to wait on support. A ticket was created 3 days ago with an urgent request to resolve on the same day, but no one called. I had the same request in the following day, but no one called. It is busy season, and there is no support here with ProSeries. Any advise?
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Intuit_Isham
Employee
02-13-2025
08:50 AM
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Have requested support to call back and fix this for you.
