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proseries logs in without entering password

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proseries logs in without entering password

lakata

I've been noticing this issue with proseries 2023 where I go to sign in and I let it sit there in the background for one reason or another, then when I click on the X to close it, the program opens just as if I had put in the password and 2step verification. I called Proseries a couple of times but each time I'm told that that is impossible. I even recorded it to show I'm not being crazy. I think this is a major security issue that needs to be resolved. I'm told this is the only way of reporting it so here it is! Do something about it.

Status: New
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6 Comments
sjrcpa
Level 15

"I'm told this is the only way of reporting it so here it is! "

They told you wrong.

This is a community of software users. Not Support, Nor Development.

taoseno
Level 3

I have noticed the same issue in the last few weeks........

lakata
Level 1

sjrcpa, well, I called Proseries, reported the problem, insisted that it is an important security issue, told them I recorded it happening and this is what they told me to do. Do you have any solutions or an actual place to report the issue?

Thanks

sjrcpa
Level 15

Try contacting support again and maybe you won't get an idiot again.

The_AntiTax_Man
Level 8

@sjrcpa  This report made on 9/30/24 and then two days later the annoying two-step authorization process starts to occur at every log in.  Do you think that these two things are possibly related to one another?

sjrcpa
Level 15

maybe

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