I MISTANKENLY CHOSE DC WHICH I HAVE NOT AND WILL NOT NEED OR USE I MEANT TO CHOOSE WEST VIRGINA HOW DO I CHANGE THIS WITH NO ADDED COST?

[walton1967]

how do I change one of my states with no added  cost

[Marc-TaxMan]

@walton1967 Sorry - I do not know.  but i noticed someone must be working now as your other Q disappeared.

[abctax55]

:joy:

[IRonMaN]

There's a not so new sheriff in town and her name is Ashley.
Now wouldn't be a bad time to call Intuit to fix that issue though.

[abctax55]

W R O N G.....Ashley is a pirate, not a sheriff.  Different methods of law "enforcement".   ARRRRRRRGGGGHHHH :smile:

[IRonMaN]

Well, if Walton comes back dripping wet, we will know someone did indeed walk the plank.

[AshleyatIntuit]

I you guys.... That being said there is a process and as mentioned below contacting customer service, they can assist with this

[abctax55]

Thanks for wandering by with a broom & cleaning this place up earlier :kissing_heart:

[walton1967]

 Hey Intuit Don’t you think being open on the weekends during the tax season might be a good idea it’s bad enough that when you call In  it takes an hour hour and a half on hold to get to talk to somebody  maybe if you were open on the weekends it would help from being on hold forever during the week  

[IRonMaN]

They are open on the weekends.  I provided the hours on the sweet love letter you posted earlier. Although that post is gone, a simple Google search will provide the link with the hours.

[AshleyatIntuit]

Hi @walton1967 we were open until 5pm Eastern today. If you didn't call well be open again tomorrow at 9am Eastern.

https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation

[abctax55]

@walton1967

"Don’t you think being open on the weekends"?   They ARE, or were....perhaps you called to early, and now they have closed for the day.  
************
I truly don't believe the world will end today JUST because you selected the wrong state for REP and can't get it fixed immediately.

Re-REP the return for the correct state & get it done.

Your mistake will be credited back to your account in a reasonable time.

[poolcleaner · Accepted solution]

Call 1-800-434-6818 and when asked tell the person on the line that you need to have some of your PPR changed.  After that be prepared to wait a while.  They should be able to transfer the money from one state to another.