The software is transferring the prior year selected answer to the question "Did you make any payments in 20** that would require you to file Form(s) 1099?". This question is not a permanently static. It can change year to year. The program never did this prior to TY21 and now TY22. I called in to Proseries phone support last year and notified them of the issue. They did not fix it. Working with customer support over the last few years has been a headache. End rant.
I have been calling in every year for about the past decade about the software erroneously giving an Ohio retirement credit that people do not qualify for it. I am just frustrated that I spent well over an hour on the phone with them about this and it should have been a simple fix. But in response to you. Duly noted.
Yea, that was a pain last year.
@IntuitGabi can you add this to someone's punch list of things to fix? I tagged Angela in a previous post for a program issue, but her name wouldnt come up in my @ list for this one. Whos the best to tag for this kind of thing?
yea, I tried it with the underline and everything, but it just wasnt pulling up....looks like Gabi wants us to tag her and she will route it to where it goes.
We pay thousands of dollars for this software every year. This should be a simple fix. It's not a big ask. There are several other problems the software has with Ohio & RITA returns. I already navigate around those problems. I should not have to pay higher and higher fees every year for software that is slowly losing functionality.
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