Did you try rebooting your computer?
Yes. I am on the screen where you enter the email message. The "Next" box is not lit up so it doesn't allow me to proceed to the next screen. I haven't had any issue before today with this so I am stumped... and frustrated!
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.