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    Tools-Letters-Manage Standard Letters is greyed out (can't access)

    oberreitb
    Level 1
    It looks like no letters are available
    0 Cheers

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    3 Comments 3
    IRonMaN
    Level 15

    When you have a client open, click on the letter tab on the top of the screen.  You can then select what letter you like and edit it from there.


    Slava Ukraini!
    oberreitb
    Level 1

    The Letter and Invoice tabs are greyed out

    0 Cheers
    IntuitAngela_13
    Employee
    Employee

    Do you happen to be in the State return when accessing the menu? If so, you'll need to go back to the Federal and then access the Letters menu.

    0 Cheers