Ony 03-08-2023, an order # SFDCCA 185998619 was processed to pay for printing Fed 2020; it was paid an misapplied to the State of Florida. I am striving to print Fed 2020 and this has been ongoing for 3 weeks. Advantage Capital Group account 7792
The PPR fees get put into your account and get applied by you to the tax return youre printing, so I'm not sure how it got applied to a FL return, at any rate, nobody here can help with account issues like that, you have to call into support.
Why can't the funds be applied to the Federal for my client to process/print. You have all the information ?
"You have all the information ?"
@pdbutler2This is not Customer Service.
You are talking to volunteer tax professionals who use Intuit tax software. We cannot help you with billing issues.
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