Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Electronic Filing

skori
Level 2

I am getting an error message telling me that the selected return was not successfully converted for electronic filing.  Open return, correct any errors for final review and reconvert.

I have no new updates and no errors in my final review.   

Any suggestions?

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Best Answer

Accepted Solutions
skori
Level 2

I found the answer with no help from Proseries.

If you go into Tools / Options and Firm Preparer Info and check the box PTIN verified correct.   That should correct the problem.  Hope this helps

View solution in original post

6 Comments 6
TerryM
Level 1

Sounds like my issue

0 Cheers
andrew3
Level 2

Same with me... Glad I'm not the only one.

0 Cheers
skori
Level 2

I found the answer with no help from Proseries.

If you go into Tools / Options and Firm Preparer Info and check the box PTIN verified correct.   That should correct the problem.  Hope this helps

TerryM
Level 1

I did that thanks

0 Cheers
cradavid1989
Level 2

Thank you for posting this.  I was having the same error.  Did this and problem solved!

ag9
Level 3

THANK YOU so much for posting this solution! I have been using this product over 25 years and never had this error before! Your solution worked perfectly!

0 Cheers