I am getting an error message telling me that the selected return was not successfully converted for electronic filing. Open return, correct any errors for final review and reconvert.
I have no new updates and no errors in my final review.
Any suggestions?
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I found the answer with no help from Proseries.
If you go into Tools / Options and Firm Preparer Info and check the box PTIN verified correct. That should correct the problem. Hope this helps
Sounds like my issue
Same with me... Glad I'm not the only one.
I found the answer with no help from Proseries.
If you go into Tools / Options and Firm Preparer Info and check the box PTIN verified correct. That should correct the problem. Hope this helps
I did that thanks
Thank you for posting this. I was having the same error. Did this and problem solved!
THANK YOU so much for posting this solution! I have been using this product over 25 years and never had this error before! Your solution worked perfectly!
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