I am getting an error message that I have to register my EFIN with Intuit. When I go to my account it has the following:
I haven't changed anything. Name, address or EFIN associated with them.
The error message that comes up when I try to e-file the return says "The preparer on this return has a PTIN that has not been verified. Return conversion failed."
Someone earlier said you have to do it more often than 6 years.
If no one else is having this problem then I guess I have to send all the documentation they are requesting. Doing returns anymore has turned into one issue after another.
You havent checked the PTIN verification box in the Preparer Information section. Go into TOOLS > Options> Firm/Prepare Information
You both are exactly correct. I just got off the phone with Intuit and he walked me through that and that box was not checked "PTIN verified correct". I don't think I have ever had to do that before, but who knows. Thanks for all the input. I appreciate it. I checked the box and my first return of the year went through.
Well the other person answering was to your original question which stated EFIN was being questioned. I just guessed you meant PTIN. We help better when you give details and exact error message. E-file away and be happy now.
I don't believe that the 6 years is correct. Until I moved in 2021 I had not updated anything since about 2004 or 2005, the last time I changed addresses.
I don't recall having to update in recent memory either.
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