I am not able to send batch emails using Outlook 2019 with Windows 10 Pro. It appears to conflict with it being 64-bit vs 32-bit. Emailing individually is not an option.

[cathybcpa]

It does not work with the 2019 product. It worked using 2018 but my new computer has Outlook 2019 with 64-bit whereas my old used Outlook 2010 with 32-bit.

[TaxGuyBill]

Correct.  ProSeries needs 32 bit.  You may be able to uninstall Outlook and reinstall it as 32 bit.

https://accountants-community.intuit.com/articles/1859148-set-or-change-default-email-program

https://support.office.com/en-us/article/choose-between-the-64-bit-or-32-bit-version-of-office-2dee7...

[gead]

This is the same solution that worked for me. Actually, MS Office needs to be uninstalled as 64bit and re-installed as 32bit.Then the client organizer e-mail function will work.

I tried a half dozen other solutions and this is the only one that did the trick.

I have an Outlook support contract with Microsoft so the agent helped me through it.  I believe that with Office 2016 Home and business, you will need a Microsoft account to log into to get the software download and then license it again after installation.

[Van Webster]

This is an inconvenience that reflects poorly on ProSeries.

When will this be fixed to run on the 64 bit version of outlook?

[gead]

After all of the testing I did around this problem, and downgrading my MS Office to 32bit (from 64), I found a configuration item in ProSeries Professional for 64bit e-mails. I had user rights permissions that I was trying to fix and found this setting under Tools/Options/General/Email Options - Use 64-Bit E-mail Client. Maybe this is the correct fix for the problem. I may be able to test it on one of my workstations, but the server I use myself is working so I don't want to mess anything up right now. It's time to make donuts.