when I open the program. it gets to login but after i click sign in it keeps just working without giving me the login screen to input user id and password
Go to your Windows Programs/Apps menu and find PS 2019, under it you should find Repair Updates, run that and see if you have better luck.
PS, every time I open 2019 Im forced to change my password, so beware, once you do get the log in screen, you may be prompted to update your Intuit password.
This is a screen shot for 2024, but 2019 should have the same option.
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