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Is anyone getting "Proseries is completing calculation errors" when trying to get into a customer file

khartman44
Level 2

Certain customers come up with this error when I try to open a file, and then it freezes my proseries, and I have to log off to get back in

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6 Comments 6
IRonMaN
Level 15

Rebooting your computer didn't help?


Slava Ukraini!
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Just-Lisa-Now-
Level 15
Level 15
The same clients each time? Do they have anything in common that you can think of?
You may want to download the ProSeries Tools Hub and see if any of the repair options in there help at all.
https://proconnect.intuit.com/community/system-responses/help/fix-common-problems-and-errors-with-th...

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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dascpa
Level 11

I had to go into Tools > Auto Calculation and turn it off and back on and that helped.  Not sure if yours is the same problem.

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khartman44
Level 2

Yes, it is the same clients every time

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khartman44
Level 2

Thanks, where is Auto Calculations under Tools...I do not see it as an option.

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khartman44
Level 2

Never mind, I found it.  I'll see if that works.

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