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Intuit Link

TG13
Level 1

Good Morning:  I use Intuit Link in my Proseries Business- I logged into my account and all of the documents that my clients have uploaded are gone. Never had this issue before.  Any help would be appreciated 

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4 Comments 4
ljr
Level 9

left side check that you are in 2025 or that the client didn't upload to the wrong year

GodFather
Level 8

A couple suggestions:

- First, reboot your computer. 

- Next are you sure you're in the correct tax year?

I use Link and have had no issues.  Good luck.  

TG13
Level 1

Thank you-  tried that one already-  nothing there. I have been on phone with support now for about an hour - 

GodFather
Level 8

That does stink.  Good luck.  Hope the files show up. 

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