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chrismtz
New Member
yesterday
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Hello
I’m using ProSeries 2023 and have two Intuit accounts. When I use Intuit Link to invite clients, it automatically sends the invitation to the wrong Intuit account—the one I don’t want to use.
How can I change the Intuit Link settings so that the invitations are associated with the correct account where I have all my clients?
I appreciate any guidance or steps to resolve this issue. Thank you!
Chris
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2 Comments 2
Just-Lisa-Now-
Level 15
yesterday
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By 2 accounts, do you mean 2 email addresses associated with Intuit?
or do you pay for 2 different licenses and buy 2 different sets of software?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
lbones
Level 5
yesterday
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I have the same issue. The problem is that I do not know that I have a problem until the client tells me they never received the "Link" information I sent to them. The email address is the same, so that is not the problem. So I inactivate one of the accounts when I discover the problem. I would like to delete the inactive account but I do not see a way to do that.
I will monitor this thread to see is a solution to our problem is available.
