Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Re: Intuit Link
Intuit Link
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
chrismtz
New Member
yesterday
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Hello
I’m using ProSeries 2023 and have two Intuit accounts. When I use Intuit Link to invite clients, it automatically sends the invitation to the wrong Intuit account—the one I don’t want to use.
How can I change the Intuit Link settings so that the invitations are associated with the correct account where I have all my clients?
I appreciate any guidance or steps to resolve this issue. Thank you!
Chris
Labels
2 Comments 2
Just-Lisa-Now-
Level 15
yesterday
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
By 2 accounts, do you mean 2 email addresses associated with Intuit?
or do you pay for 2 different licenses and buy 2 different sets of software?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
lbones
Level 5
yesterday
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I have the same issue. The problem is that I do not know that I have a problem until the client tells me they never received the "Link" information I sent to them. The email address is the same, so that is not the problem. So I inactivate one of the accounts when I discover the problem. I would like to delete the inactive account but I do not see a way to do that.
I will monitor this thread to see is a solution to our problem is available.
